These Terms of Use and Service Provision (hereinafter referred to as the 'Terms') govern your access to and use of the APS online platform (hereinafter referred to as the 'Platform'), as well as your use of the Company's services.
The Platform is owned and operated by ANATOLY FZCO, a company registered under the laws of the United Arab Emirates, with its registered address at Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates, and license number: 33037 (hereinafter referred to as the "Company").
By using the Platform, you confirm that you have read, understood and agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the Platform.
The Platform is provided to you solely for your personal, non-commercial use.
The APS Privacy Policy (hereinafter referred to as the 'Privacy Policy') explains how we collect, use and protect your personal data. Although the Privacy Policy is not part of these Terms, it is an integral part of using the Platform, and we recommend that you read it carefully.
The Platform is not intended for children under the age of 13.
Users under the age of 18 may use the Platform only with the consent and supervision of their parent or legal guardian, unless the applicable law of the User's country of residence provides for a higher age requirement.
Paid Subscriptions, participation in the Challenge, participation in any Contest, and any functionality involving physical training, performance testing, nutrition plans or submission of health, fitness or body-related information may be purchased or used by a minor only with the consent and supervision of a parent or legal guardian.
By allowing a minor to use the Platform, the parent or legal guardian confirms that they have reviewed these Terms, accepts them on behalf of the minor, and is responsible for the minor's use of the Platform, including the minor's physical condition, safety and compliance with these Terms.
The Company may refuse registration, suspend access or request additional confirmation of parental or legal guardian consent where required by applicable law or where the Company has reasonable grounds to believe that the User has provided inaccurate age information.
Participation in the Challenge and in any Contest is available only to Users who are at least 18 years old, unless the Company expressly permits participation by minors with verified parental or legal guardian consent.
This document is simultaneously:
The terms and conditions are considered accepted by you from the moment of:
Within the scope of using the Platform and the type of subscription selected by the user, the latter may be provided, in particular, with the relevant online service package, which may include, in particular, the following digital content and online services:
In accordance with the Challenge, the Company may provide services to the User, which include the following:
Access to the Platform, Content, and the Telegram channel is provided to the User for the duration of the Challenge, as determined by the Company on the Website. Upon completion of the Challenge, access will be deactivated.
The services are provided exclusively in electronic form and are available on the Platform online.
All Paid Subscriptions, including monthly and annual subscriptions, and the Challenge are supplied by the Company as a single online service package provided electronically. Remote online support and feedback form an integral part of the relevant online service package and are included in the relevant subscription fee or Challenge participation fee; unless expressly stated otherwise at the time of purchase, they are not supplied or charged as a separate service.
Each Paid Subscription includes remote online support and service communications as described in these Terms. The scope, format, timing and communication channel of such support may depend on the subscription plan or service package selected by the User.
To access the Platform, the User must register an account and provide the necessary personal data.
After registration, the User completes a short questionnaire, based on which the Platform automatically generates a training program.
To continue using the Platform, the User must select the appropriate subscription format and make a payment (where applicable).
After confirming the payment (where applicable), the User will have access to the selected online service package, including any remote online support and feedback included in it.
To participate in the Challenge, the User must pay the participation fee, then register an account on the Platform, provide the necessary personal data, and join the channel on the Telegram messenger.
Access to the Telegram channel is provided to the User after payment by sending an invitation to the User's email address, posting a link to the channel on the Platform, or by any other available means.
After the User registers on the Platform, they complete a questionnaire regarding their goals and expectations for the Challenge results in order to automatically generate a training and nutrition plan for the User on the Platform.
From time to time, the Company may organize skill-based contests, challenges, campaigns or promotional competitions in connection with the Platform, Paid Subscriptions, the Challenge or other Services.
Participation in any Contest is governed by the Contest Rules for APS Services and, where applicable, the relevant Contest Supplement published by the Company for a specific Contest.
No purchase, Paid Subscription or Challenge participation is necessary to enter or win a Contest unless expressly permitted by applicable law and stated in the applicable Contest Supplement. Where a Contest is connected with a Paid Subscription, the Challenge or another paid Service, the Company will provide a free alternative method of entry that gives eligible participants an equivalent opportunity to participate.
Participation in any Contest is subject to eligibility requirements, territorial restrictions, age requirements, judging criteria, prize details and other conditions specified in the Contest Rules and the applicable Contest Supplement. In the event of any conflict between these Terms and the Contest Rules in relation to Contest participation, eligibility, winner selection, prize fulfilment or Contest-related requirements, the Contest Rules shall prevail, unless mandatory applicable law provides otherwise.
The platform is accessible via the Company's official website https://anatolyfit.com/ in a browser connected to the Internet.
For full functionality, the following is required:
The quality of access to content may depend on the characteristics of your device and the speed of your Internet connection.
During the term of Your subscription or the duration of the Challenge (depending on the service selected by the User), we will provide the necessary technical and security updates for the proper functioning of the Platform. Such updates may include improvements in performance and usability, as well as the elimination of identified security vulnerabilities.
To use the Platform properly, you must install and/or allow the installation of such updates. If you refuse to install updates or delay their installation, we are not responsible for any consequences, including limitations in the functionality or security of the Platform.
In addition, during the term of your subscription or the duration of the Challenge, the Company provides remote online support and feedback electronically (through the Platform, email, Telegram or other online communication channels designated by the Company) as an integral part of the relevant online service package. Such remote online support and feedback are included in the relevant subscription or Challenge fee and are provided for informational, educational, motivational and service-support purposes only; they do not constitute medical advice, diagnosis, treatment, medical supervision, physiotherapy, rehabilitation or emergency assistance.
The Company determines, at its reasonable discretion, the format, scope, frequency, response time and communication channels used for providing Remote Online Support and feedback.
Remote Online Support may include service-related responses, general explanations of the Platform materials, organizational assistance, feedback related to the Challenge and assistance with using the Platform and online materials.
Unless expressly stated otherwise at the time of purchase, Remote Online Support does not include live one-to-one coaching, individual medical or therapeutic advice, medical supervision, emergency assistance, guaranteed response times, or a commitment to provide a specific number of messages, calls or individual consultations.
The Company may provide Remote Online Support through support personnel, moderators, trainers, automated service tools, email, Telegram, in-platform messages or other online communication channels designated by the Company.
The Services are provided remotely and electronically by the Company from the United Arab Emirates through the Platform and/or online communication channels. The Services do not require the User to be physically present in the United Arab Emirates.
At the time of registration, purchase and use of the Services, the User must provide accurate and up-to-date information regarding their country of residence, billing address and, where requested by the Company, the country from which the User accesses and uses the Services.
By purchasing or using the Services, the User confirms that the information provided to the Company during registration, purchase and use of the Services, including billing information, contact details and location-related information, is accurate and complete.
The User acknowledges and agrees that the Company may rely on the information available to it, including information provided by the User, payment and billing information, transaction data, technical access data and other information reasonably available to the Company, for the purposes of determining the User's location, residence status, eligibility for the Services and the applicable tax treatment of the Services.
The User represents that:
The Company may determine and apply the relevant tax treatment of the Services based on the information reasonably available to it at the time of the supply. If the information provided by the User is inaccurate, incomplete or subsequently changes, the Company reserves the right to request additional information, adjust the tax treatment of the Services and charge any applicable taxes to the extent permitted by law.
To use the Platform or participate in the Challenge, the User must create an account by providing accurate, current, and complete information during registration.
The User is obliged to keep the data in their profile up to date and to update it in a timely manner in case of changes.
The User is fully responsible for maintaining the confidentiality of their login and password, as well as for all actions performed through their account. The User is not entitled to grant access to their account on the Platform to third parties.
The Company is not liable for any losses caused by unauthorized access to the account if this occurred due to negligence or violation of security rules by the User.
In case of loss or suspicion of unauthorized access, the User is obliged to immediately notify the support service.
What you can do. Subject to these Terms, the User has the right to access and use the Platform solely for personal, non-commercial purposes. When using the Platform, the User is required to comply with all applicable laws, as well as these Terms and other Company policies.
What you cannot do. The User is prohibited from using the Platform for any illegal, harmful, fraudulent, or offensive activity.
In particular (but not exclusively), you are prohibited from:
Your device. To operate the Platform, the Website may use normal browser and device functions, including temporary memory, cache, local storage, cookies and processing capacity necessary to display content, maintain login sessions, ensure security and provide the Platform's functionality.
The Company does not use the User's device for cryptocurrency mining, hidden third-party processing, background computation unrelated to the Platform, or any other activity that is not necessary for providing the Platform and Services.
Communications and information. We may send you service messages necessary for the functioning of the Platform. We send marketing and advertising messages only in the cases and in the manner provided for in our Privacy Policy, and you always have the right to opt out of receiving them (opt-out).
During the Challenge, the User receives temporary access to the Company's Telegram channel, where the Company and its representatives provide feedback and publish additional content.
The User acknowledges that Telegram is a third-party service that operates under its own terms, privacy policy and security practices. The Company does not control Telegram's infrastructure and cannot guarantee the confidentiality, availability or security of information transmitted through Telegram beyond the measures implemented by Telegram itself.
The User should not post medical records, health records, government identification documents, payment information, bank details, tax identification numbers, private health information, photos of intimate body areas or other highly sensitive information in Telegram channels, group chats or other communication spaces where such information may be visible to other Users.
If the User wishes to share sensitive information with the Company for support purposes, the User should use the private communication channel designated by the Company, where available.
The User is solely responsible for the information and data they provide and send to the channel, if such sending is permitted by the channel settings. The User understands that the information and data they send to the channel become available to other channel participants.
If the channel settings allow the User to communicate with the Company or other users, the User agrees to:
The Company shall reserve the right to restrict the User's right to communicate on the channel in the event of a violation of the channel's terms of use.
We offer various options for using the Platform. Certain options for using the Platform may be provided free of charge, while others require payment for access (hereinafter referred to as Paid Subscriptions). We may also offer special promotional subscription plans, membership options, or services, including third-party products and services. We are not responsible for the products and services provided by such third parties.
Free trial period. New Users (who have not previously had an account on the Platform) are entitled to a free trial period of 7 calendar days. After the trial period ends, access is automatically converted to an annual subscription, unless the User has canceled it in accordance with the established procedure.
Monthly subscription. The User can sign up for a subscription with monthly payments.
Annual subscription. After the free trial period ends, the User is automatically provided with an annual subscription with payment for the entire year in advance, unless they cancel the subscription before the end of the trial period.
Unless expressly stated otherwise at the time of purchase, each Paid Subscription, whether monthly or annual, covers a single online service package, including Platform access, digital materials, tracking functionality, service communications, and remote online support and feedback.
You can manage your paid subscription in the settings of your Platform account or your device. If this is not technically possible, please contact our support team.
Challenge. User who wishes to participate in the Challenge agrees to pay for such participation in the form of a 100% prepayment. This payment is a one-time fee and does not constitute a subscription. This fee covers access to the Platform and the Telegram channel and remote online support and feedback provided as part of a single online service package. There is no charge for participating in the Contest among Users.
All fees, including subscription fees, will be explained to you before you purchase a subscription.
Payment for subscriptions is made online through the integrated Stripe payment system.
We do not store your credit card details; all transactions are processed by the relevant payment provider.
Subscription and Challenge participation prices are displayed on the Platform and/or the Website in US dollars (USD) including taxes (if applicable).
Changes. We may change the price of a paid subscription at our discretion. If the price increases, we will notify you at least 14 calendar days in advance so that you can cancel your paid subscription if you do not agree to the updated price.
Display of discounts. If we offer a discount or promotional offer, the Platform will always display the previous price that was in effect for a certain period before the discount took effect, as well as the new discounted price. Information about the duration of the discount or promotion is provided to users in a transparent and understandable manner.
Price personalization. Subscription prices are determined uniformly for all users and are not personalized based on automated processing of personal data or individual user profiles.
If you confirm the Trial Period on the Platform, you agree that the right to cancel the Paid Subscription for which you are granted a trial period will be forfeited 7 (seven) calendar days after the start of the Trial Subscription. If you do not cancel your Paid Subscription before the end of the Trial Period, you will lose your right to cancel and grant the Company the right to automatically charge you the agreed price each year until you cancel your Paid Subscription.
If the trial period lasts less than 7 (seven) days, you agree that we will begin providing you with paid services immediately after the end of the Trial Subscription period, and from that moment you lose your right to cancel.
Before starting a free trial or Paid Subscription, the User will be informed of the trial duration, the price payable after the trial, the renewal period, the payment date and the cancellation method. By starting a free trial or Paid Subscription, the User authorizes the Company or its payment provider to charge the applicable subscription fee unless the User cancels before the end of the trial period or before the renewal date, as applicable.
If you sign up for a trial period or paid subscription, you must provide complete and accurate billing information, including a valid payment method. You agree that if you sign up for a subscription, the Platform may automatically withdraw funds from your payment method until you cancel (opt out of) the paid subscription yourself. If payment is not made within the specified time frame, the Platform will automatically deny you access to it.
Subscription renewal reminder. For annual subscriptions, we send Users a notification to the email address provided during registration a few days before the subscription renewal date. The notification will indicate the cost of renewal, the date of payment, and how to opt out of auto-renewal.
You have the right to cancel your paid subscription at any time by changing the settings of your Platform account or your device. If you unsubscribe from a paid subscription, you will retain access to the Platform until the end of the paid subscription period you have already paid for. Unless otherwise specified in the Platform itself, you will not receive a refund for any days between the date of cancellation and the last day of the paid subscription period.
Where mandatory consumer law grants the User a right of withdrawal, the User may exercise such right within the applicable statutory period unless an exception applies.
Where the User requests immediate access to digital content, digital services, the Platform, the Telegram channel or other online services before the expiry of the withdrawal period, the User must provide express prior consent and acknowledge that they may lose their right of withdrawal once the performance of the relevant service has begun or the digital content has been made available.
This consent and acknowledgement must be given by a separate, unticked checkbox or another clear affirmative action before purchase, for example:
"I request immediate access to the digital content and online services and acknowledge that, once access is activated or performance begins, I may lose my statutory right of withdrawal to the extent permitted by applicable law."
The Company will confirm the User's purchase, immediate access request and withdrawal acknowledgement by email or other durable medium, where required by applicable law.
Nothing in this section limits the User's mandatory consumer rights or any rights expressly provided under the Money-Back Guarantee.
If the Platform or the services provided through it or in any other manner specified in these Terms do not comply with these Terms or the description provided at the time of conclusion of the contract, you have the right to demand:
If the non-conformity arose due to your refusal to install the necessary updates to the Platform, or due to your failure to comply with these Terms, we are not responsible for such non-conformity.
You have the right to terminate your use of the Platform at any time at your discretion.
You can delete your account through your profile settings or by contacting our support team, and You can leave a channel in the Telegram messenger through the messenger's settings.
Termination of use of the Platform or deletion of your account and/or leaving a channel in the Telegram messenger does not mean automatic refunds, except as expressly provided in the Terms.
Our rights. We have the right to take measures and temporarily or permanently deny you access to the Platform (your account on it) as well as access to the Content posted on the Platform and access to the Telegram channel if we find, acting reasonably and objectively, that you:
If your account on the Platform or the Telegram channel is blocked or deleted, you will lose access to all materials and content.
The Company is not liable for any loss or damage associated with the termination of access if such termination is carried out in accordance with these Terms.
Notification. If we terminate your account and/or access to the Telegram channel, we will use reasonable efforts to notify you in advance of our intention, unless we reasonably believe that continuing your account or access to the channel may harm the Platform, other users, or anyone else, or we are prohibited from doing so by law.
Appeal. If you believe we have deactivated your account or suspended access to the Telegram channel in error, you may contact our support team to review the situation.
The Platform, including the website, mobile application, design, structure, program code, interface elements, logos, trademarks, as well as all materials available on the Platform (in particular, but not limited to: videos, text and graphic materials, images, audiovisual works, methodological materials, PDF documents), on the Telegram channel are the property of the Company or are used on legal grounds.
All rights to the Platform and Company Content are protected by applicable intellectual property laws.
The user may upload or publish their own content (e.g., photos, comments, chat messages).
The User is solely responsible for the legality of such content.
By uploading, submitting, sending or otherwise making available any User Content through the Platform, Telegram channel or other communication channels designated by the Company, the User grants the Company a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, reproduce, display, transmit, moderate, review, process and otherwise use such User Content solely for the purposes of operating the Platform, providing the Services, providing Remote Online Support, ensuring safety and security, complying with legal obligations, enforcing these Terms and protecting the rights and legitimate interests of the Company, Users and third parties.
This license does not permit the Company to use the User's photos, videos, body images, name, likeness or other personal attributes for marketing, advertising, promotional or public testimonial purposes unless the User has provided a separate explicit consent for such use.
The User warrants that they have sufficient rights to upload such content and that this content does not violate applicable law, the rights of third parties, or these Terms.
The Company reserves the right to delete any user content if it:
Right to appeal. If we remove or restrict access to content posted by a User, we will endeavor to inform them of the reasons for such a decision (except where it would be unlawful or could harm other users or the Platform).
The User has the right to appeal our decision by contacting customer support within 30 calendar days of the removal or restriction of access. We will review the complaint without undue delay and notify the User of the results of our review.
Third-party services. The Platform may include third-party software, products, or services (hereinafter referred to as Third-Party Services). Such services are governed by their own terms and conditions, and we are not responsible for them.
Feedback. We value your feedback about the Platform, but you agree that we may use it to provide, support, develop, and improve the Platform without compensating you.
If you believe that content on the Platform infringes your intellectual property rights or is otherwise illegal, please notify us by sending an email to our support team. We will review the report and, if the violation is confirmed, take the necessary measures, including removing the content.
Written statements and reports of copyright infringement must contain the following information:
All content available on the Platform (including training programs, advice on physical activity, nutrition, and lifestyle) and on the Company's Telegram channel is provided for informational and educational purposes only.
The content is not medical advice, diagnosis, or treatment, does not replace a doctor's consultation, and cannot be considered professional medical care.
Before starting any training program or making any changes to your diet, we recommend that you consult with your doctor or other qualified medical professional.
By using the Platform, participating in the Challenge, you acknowledge and confirm that participation in physical exercises, training and testing of physical performance (including performing exercises with weights and determining one-time maximum loads) is associated with the risk of injury or damage to health.
You agree that:
Any deviation from the exercise technique shown in the Platform's video materials, performing exercises with excessive load, or ignoring your own physical limitations is done at your own discretion and under your personal responsibility.
The Company does not provide medical supervision, medical advice or guarantee the absence of health risks when performing the exercises.
The Company does not guarantee specific results from using the Platform and the Content posted on it (weight loss, muscle gain, improved physical fitness, etc.) or participating in the Challenge will lead to specific results.
Results may vary depending on the user's individual characteristics, lifestyle, diet, health, and other factors.
This provision does not limit the application of a voluntary commercial Money-Back Guarantee, which is not a guarantee of achieving physiological or other objective indicators. This voluntary commercial Money-Back Guarantee applies both to the terms governing access to the Platform and to the terms and conditions for participating in the Challenge.
As part of the Contest held among Users who have purchased participation in the Challenge, no assessment of the User's physical, physiological, or biological indicators is conducted.
All Content and services are provided on an "as is" basis without any express or implied warranties, including, but not limited to: warranties of accuracy, usefulness, fitness for a particular purpose, or meeting user expectations.
We make every reasonable effort to ensure that the information on the Platform is accurate and up-to-date, but we do not guarantee that there will be no errors, typographical inaccuracies, or omissions in the materials.
Provided that we act with professional diligence, we are not liable for any loss or damage, except where:
We are not liable for:
We are not liable for any loss or damage caused by events beyond our control (force majeure).
We do not guarantee the uninterrupted or error-free operation of the Platform, as access may be temporarily restricted due to maintenance, upgrades, or force majeure circumstances.
At the same time, we do not in any way exclude or limit our liability in cases where such exclusion or limitation would be illegal. You continue to enjoy all the rights of protection guaranteed by applicable law.
To the extent permitted by applicable law, we are not liable for any injury, damage to health, physical injury or other adverse consequences arising from:
Our maximum liability to you for any loss, damage or claim arising in connection with your use of the Platform or these Terms shall in any event be limited to the total amount actually paid by you for access to the Platform during the 12 months preceding the occurrence of the relevant claim and/or the amount actually paid by you for participation in the Challenge (depending on the service consumed by the User).
This limitation does not apply in cases where the law expressly provides otherwise, in particular with regard to damage to life and health caused by our intent or gross negligence.
Nothing in these Terms limits our liability in cases where such limitation is unlawful.
We strive to resolve all disputes and claims amicably. If you have any questions or disputes with the Company, you agree to first contact our support team to find a mutually acceptable solution.
These Terms are governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC).
All disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Dubai International Financial Centre (DIFC).
You acknowledge that this is a binding agreement to submit to the DIFC courts and that you have read, understood and voluntarily accepted this choice of jurisdiction.
This agreement is your written consent for the purposes of the DIFC Courts Law and may be used by the Company in any legal proceedings.
If you are a consumer and reside in the European Union or the United States, this condition does not limit the application of mandatory provisions of the law of your country that grant you additional protection rights.
If you are a consumer residing in the European Union, nothing in these Terms limits your right to seek protection under the mandatory consumer protection laws applicable in your country of residence.
You may contact the Company first at support@anatolyfit.com so that we can try to resolve your complaint amicably.
This section does not limit your right to contact a competent consumer protection authority, data protection authority or other authority, court or alternative dispute resolution body available to you under applicable law.
You may not assign or transfer any of your rights or obligations under these Terms to any third party.
We may assign or transfer our rights or obligations under these Terms to affiliates, subsidiaries, or successors in business related to the Platform. In such a case, your rights as a consumer will not be affected.
If you do not agree to such a transfer, you have the right to terminate your relationship with us and stop using the Platform at any time.
We are constantly working to develop and improve the Platform and its capabilities, so we may from time to time make appropriate changes to these Terms or the functionality of the Platform.
Such changes may be due, in particular, to:
We will notify you at least 14 days in advance of any changes that may have a significant negative impact on you and the date on which they will take effect (by email or notification on the Platform).
The changes will only apply to future relations between you and the Company. If you do not agree with the changes, you must stop using the Platform.
If we or you delay in enforcing any provision of these Terms, that will not deprive us of the right to enforce it later and take the necessary measures.
If any part of these Terms is found to be invalid or unenforceable, it will not affect the validity of the other provisions of these Terms.
Certain aspects of refunds and additional voluntary guarantees may be governed by separate documents of the Company, in particular the Money-Back Guarantee, which is an integral part of these Terms and Conditions.
If you have any questions about these Terms or wish to exercise any of your rights, please contact us at: support@anatolyfit.com. For questions relating to online training support and feedback, you may also contact us at training@anatolyfit.com.
We will review your request and respond without undue delay, but no later than one month after receiving it. If necessary, this period may be extended for another two months, in which case we will notify you separately.
In addition to email, we may add other communication channels in the future (online chat, feedback form on the website, etc.), which we will notify you about separately.
The support service operates on working days from 09:00 to 18:00 local time of the Company.
Requests sent outside of business hours will be processed in order of receipt on the next business day.
User support is provided in English. Other languages may be available if possible, which the Company will announce separately.
Online support: support@anatolyfit.com; online training support: training@anatolyfit.com.