Effective Date: October 19, 2026
These Subscription Terms (hereinafter referred to as the 'Subscription Terms') govern the purchase, renewal, change and termination of paid access to the AnatolyFit Platform, as well as refunds in connection with it.
The Platform is owned and operated by ANATOLY FZCO, a company registered under the laws of the United Arab Emirates, with its registered address at Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates, and license number: 33037 (hereinafter referred to as the "Company").
Terms written with a capital letter and not defined in this document have the meaning given to them in the Terms of Use of the AnatolyFit Platform.
By purchasing a subscription you confirm that you have read, understood and accept these Subscription Terms.
These Subscription Terms are an integral part of the Terms of Use. Where the two documents deal with the same matter differently, these Subscription Terms apply to everything connected with payment for access to the Platform.
Access to the Platform is provided on the basis of a paid subscription in one of the following plans:
Each subscription automatically renews for successive periods of the same duration, unless cancelled in accordance with Section 5 of these Subscription Terms.
All plans give the same access to the functionality and the Content of the Platform. They differ only in the length of the period paid for and in the price.
The Platform may offer a free trial period to Users. The availability, duration and conditions of any free trial, if offered, will be specified on the Platform or Website before the User activates the trial.
Before purchasing a subscription you complete the initial questionnaire and see a preview of your training and nutrition plan for one week. The full functionality of the Platform, including workouts, the nutrition plan and the tracking of progress, is available only with an active subscription.
Where the rules of the App Store or Google Play so require, the Company may make a free trial period available for the annual plan. The length of the trial period and the conditions for converting it into a paid subscription are shown to you before you confirm the purchase.
One-off purchases outside a subscription are not offered. If the Company introduces them, their terms will be published separately.
The Company may add, change or withdraw individual features and Content of the Platform as it develops. Unless the law applicable to you provides otherwise, such changes do not by themselves change the price of your subscription and do not give rise to a refund.
A subscription may be purchased in two ways, and the rules that apply to it depend on the way you choose:
A subscription purchased in either way gives access to the Platform both in the Application and in the web account portal under a single account. In the Application a subscription is taken out solely through the built-in purchase of the relevant store; the Application offers no other way to pay and contains no links or prompts directing you to pay on the Website.
If you paid on the Website, you may sign in to the Application and use your subscription there: the Application shows you the status of your subscription and how to contact support, and you manage the subscription — change the plan or cancel it — in the web account portal.
The Company does not store your card details; all transactions are processed by the relevant store or payment provider.
The base price of each plan is the same on the Website and in the Application and is not set individually on the basis of automated processing of your personal data or of your individual profile. We may offer promotional prices, discounts and promo codes, including to particular groups of users — for example to those who have not used the Platform for a long time or who have subscribed to our mailing list. Such an offer does not change the base price of the plan, and the price you pay is always shown to you before the purchase.
Prices are set in US dollars. Depending on your country and on the rules of the store or the payment provider, the amount may be shown and charged in your local currency at the applicable conversion rate. The final amount is always shown to you before payment.
The prices shown include taxes, unless the payment page states otherwise. Where the law of your country requires a tax to be added separately, it is shown and charged in addition to the price displayed, before you complete the purchase.
The Company may offer promotional prices and promo codes. Where a price is presented as reduced, the Platform shows the price that applied before the reduction and the period for which the promotional price is valid. A price that applies permanently is not presented as a discount.
Before you complete a purchase, the payment page shows you: the plan you have selected and the length of the period paid for; the amount of the first payment; the amount and the frequency of subsequent payments; and the way to switch off automatic renewal.
By pressing the purchase button, you give express and informed consent to the first payment and to subsequent automatic payments in the amount and at the frequency shown, until you cancel the subscription. We keep a record of that consent for as long as is necessary to confirm that it was given.
Where a free trial is offered, the applicable trial duration, the subscription plan that follows the trial, the subscription price and the renewal terms will be disclosed to you before you activate the trial.
Unless you cancel the subscription before the end of the trial period, the trial may automatically convert into a paid subscription, and the applicable subscription fee will be charged using your selected payment method. The subscription will then automatically renew for successive periods of the same duration, unless otherwise specified at the time of purchase or unless you cancel it in accordance with these Terms and the applicable payment platform's procedures.
Every subscription renews automatically for a further period of the same length at the price in force for that plan, until you cancel it. The payment is charged on the day the previous paid period ends.
Where the law applicable to you requires that you be notified before a subscription renews, we send such a notice to the email address linked to your account, stating the amount and the date of the charge and the way to switch off automatic renewal. For a subscription purchased in the App Store or Google Play, notices before renewal are sent by the relevant store under its own rules.
The price of a subscription purchased on the Website does not change for you for as long as that subscription renews without interruption. If you cancel the subscription and later purchase a new one, the price in force at that moment applies.
If the Company nevertheless changes the price for an existing subscription, we notify you at least 14 calendar days before the new price takes effect, and you may cancel the subscription before that date.
The prices of subscriptions purchased in the App Store or Google Play are changed under the rules of the relevant store, which also determine how you are notified and in which cases your consent is required.
You may cancel your Subscription at any time, free of charge, in accordance with the procedure applicable to the channel through which you purchased it. Cancellation prevents automatic renewal but does not, by itself, terminate the current paid subscription period or entitle you to a refund.
You may cancel your Subscription at any time before the start of the next billing period. The cancellation process depends on how you purchased your Subscription:
(a) Subscriptions purchased through the Website. You may cancel your Subscription online on the Website, opening your account or subscription settings, and selecting the cancellation option. If you cannot cancel your Subscription through your account, you may submit a cancellation request to us at support@anatolyfit.com.
(b) Subscriptions purchased through the Application. If the Application provides an option to manage or cancel your Subscription, you may use that option. Otherwise, you must cancel your Subscription through the subscription management settings of the platform through which you purchased it, as applicable:
The available steps may vary depending on your device and platform. Uninstalling the Application does not cancel your Subscription.
Cancellation stops the automatic renewal and does not terminate the period already paid for. You keep access to the Platform until the end of that period.
The fee for the period already paid for is not refunded in proportion to the days remaining. Cancelling a Subscription and requesting a refund are separate processes. Cancelling your Subscription prevents future automatic renewal but does not automatically initiate a refund.
Cancelling a subscription does not delete your account. The account and the data linked to it continue to exist, and only access to the paid functionality is affected. You may purchase a new subscription at any time. If you want your account deleted, you can do this yourself in the Application or in the web account portal.
For a subscription purchased on the Website, you may change your plan in the web account portal. The unused part of the current plan is credited against the cost of the new one, and the difference is charged immediately.
For a subscription purchased in the App Store or Google Play, a change of plan is made in the subscription settings of your Apple or Google account and takes effect under the rules of the relevant store.
If a payment for a subscription purchased on the Website is unsuccessful, we repeat the attempt during a grace period of seven (7) calendar days. Access to the Platform is retained during that period. If the payment is not made within it, access is suspended.
For a subscription purchased in the App Store or Google Play, repeat attempts and the retention of access during them are governed by the rules of the relevant store.
If you believe that a payment has been charged in error, please contact us first at support@anatolyfit.com. We will check the charge and, where your objection is justified, resolve the matter directly.
Initiating a chargeback through your bank without contacting us first slows down the resolution of the matter and may lead to the suspension or termination of your account. This does not affect our right to dispute an unjustified chargeback with the payment provider and, to the extent permitted by the law applicable to you, to recover the amounts charged back together with the related fees.
Where you paid in the App Store or Google Play, a dispute raised with your bank is resolved by the store and the payment system under their own rules, and we neither take that decision nor influence it.
It depends on where you bought the subscription:
Access after a refund. Where a payment is refunded to you — by us, by Apple or by Google — your paid access to the Platform ends from the moment the refund is made, and the Content downloaded for use without an Internet connection becomes unavailable.
Right of withdrawal. If you are a consumer residing in the European Union, you generally have the statutory right to withdraw from a contract for the purchase of Services within 14 days of entering into the contract, subject to applicable law. If you purchase a single item of digital content, you lose your right of withdrawal once its supply begins, because that you have given your prior consent with this Terms and acknowledged the loss of this right.
If you subscribe to the Platform or purchase Services provided on a continuous basis, you may request that their provision begin during the withdrawal period. If you subsequently withdraw from the contract, you may be required to pay an amount proportionate to the Services provided before you notified us of your decision, where permitted by applicable law.
For Users residing outside the European Union, no voluntary 14-day refund period is provided for initial purchases. Payments are generally non-refundable, except as expressly provided in these Terms, the Money-Back Guarantee, or as required by applicable law.
Nothing in these Subscription Terms excludes or restricts any mandatory consumer rights available to you under applicable law.
Regardless of the general rule, we may refund a payment where, in particular:
We consider each request individually; sending a request does not in itself mean that a refund will be made.
If your Subscription has automatically renewed and you did not intend to continue it, you may contact us within 72 hours after the renewal charge to request a discretionary goodwill refund.
A request may be considered where you have not accessed or used the paid functionality of the Platform during the renewed subscription period. The Company will assess each request individually, and a goodwill refund is not guaranteed.
This Section does not limit any refund or withdrawal rights available to you under applicable law or the Money-Back Guarantee.
A request is sent to support@anatolyfit.com and states the email address of your account, the date and the amount of the payment, and the reason for the request.
We review the request and inform you of our decision within 10 business days of receiving it. If the request is granted, the refund is made to the payment method used for the purchase; depending on your bank, it may take several business days for the funds to appear.
Such a refund is made by Apple or Google under their own rules. The Company does not process it and can neither grant nor refuse it. A request for a refund is submitted directly to the relevant store.
If the store refuses the refund, you may contact our technical support and we will consider your request under these Subscription Terms.
Buying again after a refund. A refund does not close your account and does not prevent you from purchasing a subscription again. A free trial period is, as a rule, not granted a second time: that is a restriction of the relevant store and not our decision.
Repeated refunds. Where a request falls within the first 48 hours of a purchase in Google Play, the decision is Google's each time, and we can neither guarantee nor prevent it. Where the decision is ours, we may refuse a repeated request if it shows signs of misuse of the refund mechanism.
A separate voluntary commercial guarantee may apply to the annual plan. Its terms are set out in the Money-Back Guarantee published on the Website.
When the paid period ends, access to the Platform closes. When you open the Application, you see the subscription purchase screen. Workouts previously downloaded for use without an Internet connection also become unavailable.
Synchronization with Apple Health and Health Connect stops together with the subscription.
After the subscription ends:
If you resume your subscription within one year of the last payment, your history and your progress remain available to you. If you resume it later, the data on your use of the Platform has already been deleted, and the plan is generated anew from the data of the initial questionnaire.
We may change these Subscription Terms. We notify you of changes that materially affect you at least 14 calendar days before they take effect, by email or by a notice in the Application. The changes do not apply to a period that has already been paid for.
Questions about a subscription, a payment or a refund are to be sent to support@anatolyfit.com. The support service operates on business days, Monday to Friday; the usual response time is within 24 hours.
Technical support: support@anatolyfit.com